The Mediator's Handbook: Revised & Expanded fourth edition
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Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In – A USA TODAY Bestselling Harvard Guide to Professional Communication and Workplace Empathy
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
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How to Have Difficult Conversations About Race: Practical Tools for Necessary Change in the Workplace and Beyond
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How to Untie a Balloon: A Negotiator's Guide to Avoid Popping Under Pressure
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Out of the Crisis, reissue
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Navigating Workplace Investigations: An Introductory Guide for HR Professionals
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The Little Book of Restorative Justice for People in Prison: Rebuilding the Web of Relationships (Justice and Peacebuilding)
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Performance Through People: A Leadership Parable for Building High-Trust Environments
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How To Quickly Diffuse Another Person's Anger: Learn the practical, proven and powerful Five-Step Process to effectively de-escalate an angry confrontation
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