Setting the Table: The Transforming Power of Hospitality in Business

Fans First: Change The Game, Break the Rules & Create an Unforgettable Experience

Inspired: How to Create Tech Products Customers Love

Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip

The JOLT Effect: How High Performers Overcome Customer Indecision

Expert Secrets: The Underground Playbook for Converting Your Online Visitors into Lifelong Customers

Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value