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Total Quality Management

Owner's Co-Pilot: A Proven Three-Phase System for Turning a Business You Run Into a Business You Can Sell
Owner's Co-Pilot: A Proven Three-Phase System for Turning a Business You Run Into a Business You Can Sell
R 1,324
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
R 1,324
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
R 1,285
The Pivot Advantage: How High Performers Adapt, Execute, and Win
The Pivot Advantage: How High Performers Adapt, Execute, and Win
R 1,324
Lead the Vision, Lose the Grind: The CEO’s Ultimate Guide to Leading with Intention and Succeeding with Freedom
Lead the Vision, Lose the Grind: The CEO’s Ultimate Guide to Leading with Intention and Succeeding with Freedom
R 1,445
Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence
Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence
R 1,429
The ASQ Certified Six Sigma Green Belt Handbook
The ASQ Certified Six Sigma Green Belt Handbook
R 5,150
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Out of Stock
Built to Last: Successful Habits of Visionary Companies
Built to Last: Successful Habits of Visionary Companies
R 1,626
Claims ER: Generate Loyalty and New Customers With Your Claims Department
Claims ER: Generate Loyalty and New Customers With Your Claims Department
R 962