CAP Exam Secrets Study Guide: CAP Test Review for the Certified Administrative Professional Exam
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CAP Exam Secrets Study Guide: CAP Test Review for the Certified Administrative Professional Exam
***Includes Practice Test Questions***
Get the test prep help you need to be successful on the CAP test.
The CAP Exam is extremely challenging and thorough test preparation is essential for success. CAP Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass the CAP Exam.
Not only does it provide a comprehensive guide to the CAP Exam as a whole, it also provides practice test questions as well as detailed explanations of each answer.
CAP Exam Secrets Study Guide includes:
A thorough and detailed overview of skills needed to become a certified administrative professional
An in-depth look at communication
An extensive guide to organization and planning
An analysis of information distribution
An overview of records management
A review of physical and information resources
A guide to document presentation
A look at financial functions
An examination of human resources
Comprehensive practice questions with detailed answer explanations
It's filled with the critical information you'll need in order to do well on the test the concepts, procedures, principles, and vocabulary that the International Association of Administrative Professionals (IAAP) expects you to have mastered before sitting for the exam.
The Communication section covers:
Communication process
Listening
Nonverbal communication
Telephone communication
Criticism
Business writing
General grammar rules
Business meetings
The Organization and Planning section covers:
Management
Time management
Planning
Leadership
Information security
Decisions
Presentations
The Information Distribution section covers:
Distributing information
Internal office communication
Handling mail
Conducting research
The Records Management section covers:
Records
Card systems
Maintaining archives
Paper storage
File integrity
The Physical and Information Resources section covers:
History of the computer
Types of computers
Operating systems
Microcomputer
Software procurement
The Document Production section covers:
Desktop publishing
Word processing applications
Spreadsheets
The Financial Functions section covers:
Accounting procedures
Preparing budgets
Time auditing
The Human Resources section covers:
Human resource management
OSHA
Discrimination
Labor unions
Training programs
These sections are full of specific and detailed information that will be key to passing the CAP Exam. Concepts and principles aren't simply named or described in passing, but are explained in detail. The guide is laid out in a logical and organized fashion so that one section naturally flows from the one preceding it. Because it's written with an eye for both technical accuracy and accessibility, you will not have to worry about getting lost in dense academic language.
Any test prep guide is only as good as its practice questions and answers, and that's another area where our guide stands out. Our test designers have provided scores of test questions that will prepare you for what to expect on the actual CAP Exam. Each answer is explained in depth, in order to make the principles and reasoning behind it crystal clear.
