Kogan Page; 5 Edition (3 Jan. 2008)
Customer Care Excellence: How to Create an Effective Customer Focus: Create an Effective Customer Service Strategy (Professional Paperbacks) by Sarah Cook (31-May-2002) Paperback
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Condition - Very Good
The item shows wear from consistent use but remains in good condition. It may arrive with damaged packaging or be repackaged.
Customer Care Excellence: How to Create an Effective Customer Focus: Create an Effective Customer Service Strategy (Professional Paperbacks) by Sarah Cook (31-May-2002) Paperback
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