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Emergency Dispatching: A Medical Communicator's Guide

Product ID: 0893038350 Condition: USED (All books in used condition)

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Product Description

Condition - Very Good

The item shows wear from consistent use but remains in good condition. It may arrive with damaged packaging or be repackaged.

Emergency Dispatching: A Medical Communicator's Guide

Used Book in Good Condition

This practical new book on emergency dispatching goes beyond the theory of priorities dispatch' and addresses the roles and needs of live communicators and managers, with an emphasis on the human element in EMS dispatching. Features include coverage of quality assurance and systems status management, step-by-step instruction on how to build and maintain an entire EMS system, guidelines for hiring, training, retraining and evaluating employees in an emergency communications centre and sample conversations illustrating how to utilise voice control and calming techniques.