Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
| Country | USA | 
| Brand | CROWN | 
| Manufacturer | Clarkson Potter | 
| Binding | Hardcover | 
| ItemPartNumber | 9780307451019 | 
| Color | Multicolor | 
| ReleaseDate | 2010-03-30 | 
| UnitCount | 1 | 
| UPCs | 884402268028 | 
| EANs | 9780307451019 |