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ISO 10002:2004, Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

R 2,517

or 4 x payments of R629.25 with Payflex

Availability: Currently in Stock

Delivery: 10-20 working days

Condition: USED (All books are in used condition)

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

ISO 10002:2004, Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Country USA
Manufacturer Multiple. Distributed through American National Standards Institute (ANSI)
Binding Paperback
ReleaseDate 2008-02-12

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Country	USA
Manufacturer	Multiple. Distributed through American National Standards Institute (ANSI)
Binding	Paperback
ReleaseDate	2008-02-12