ISO 10002:2004, Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
R 2,427
or 4 x payments of R606.75 with
Availability: Currently in Stock
Delivery: 10-20 working days
Condition: USED (All books are in used condition)
Condition - Very Good The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
ISO 10002:2004, Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Country
USA
Manufacturer
Multiple. Distributed through American National Standards Institute (ANSI)