Make Your Clinics Flow with Synchrony: A Practical and

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Make Your Clinics Flow with Synchrony: A Practical and Innovative Guide for Physicians, Managers, and Staff

Synchrony is the ability of a healthcare process to control the pace of the physician process and the pace of the patient process such that the physician and patient are ready for each other at the same time, without waste or delay. When a process achieves synchrony, the patient does not wait for the doctor, nor does the doctor wait for the patient. Dr. Dennis Han is an ophthalmologist specializing in diseases of the retina at the Medical College of Wisconsin and Froedtert Memorial Hospital; Aneesh Suneja is an engineer and lean consultant who worked with Dr. Han to transform his practice. With the help of Suneja, Han s patients experienced an 85% reduction in non-value added wait times, and a corresponding 97% top box rating on patient satisfaction surveys ( strongly agree to recommend this doctor s office to others ). Financially, his practice saw a 25% year-over-year increase in relative value units (RVU) production and a 41% increase in payments due to increased physician availability. If you are a physician, clinic manager, administrator, technician, or provider of health services in a clinic setting, you can use the guidelines described in this book to effect a transformation as well.
Country USA
Manufacturer Quality Press
Binding Hardcover
ItemPartNumber 0873899237
Model 0873899237
UnitCount 1
EANs 9780873899239
ReleaseDate 0000-00-00

Country	USA
Manufacturer	Quality Press
Binding	Hardcover
ItemPartNumber	0873899237
Model	0873899237
UnitCount	1
EANs	9780873899239
ReleaseDate	0000-00-00

Make Your Clinics Flow with Synchrony: A Practical and Innovative Guide for Physicians, Managers, and Staff

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