Measuring ITSM: Measuring, Reporting, and Modeling the IT

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Country USA
Brand Trafford Publishing
Manufacturer Trafford
Binding Paperback
ItemPartNumber black & white illustrations
ReleaseDate 2013-12-04
UnitCount 1
EANs 9781490719450

Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives