Beyond Heroes: A Lean Management System for Healthcare

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Beyond Heroes: A Lean Management System for Healthcare

Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCareâ€™s old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement.

Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCareâ€™s system and share the lessons they learned along the way.

Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs

Country	USA
Author	Kim Barnas
Binding	Kindle Edition
EISBN	9780984884834
Format	Kindle eBook
IsAdultProduct
Label	ThedaCare Center for Healthcare Value
Manufacturer	ThedaCare Center for Healthcare Value
NumberOfPages	200
PublicationDate	2014-05-09
Publisher	ThedaCare Center for Healthcare Value
ReleaseDate	2014-05-09
Studio	ThedaCare Center for Healthcare Value

Beyond Heroes: A Lean Management System for Healthcare

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