Difficult Conversations (HBR 20-Minute Manager Series)

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Difficult Conversations (HBR 20-Minute Manager Series)

You have to talk with a colleague about a fraught situation, but youâ€™re worried that theyâ€™ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way thatâ€™s constructiveÂ—not combative. Difficult Conversations walks you through:

Â• Uncovering the root cause of friction
Â• Maintaining a positive mind-set
Â• Untangling the problem together
Â• Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executivesÂ—from the most trusted source in business. Also available as an ebook.

Country	USA
Author	Harvard Business Review
Binding	Kindle Edition
EISBN	9781633690790
Format	Kindle eBook
Label	Harvard Business Review Press
Manufacturer	Harvard Business Review Press
NumberOfPages	130
PublicationDate	2016-01-26
Publisher	Harvard Business Review Press
ReleaseDate	2016-01-26
Studio	Harvard Business Review Press

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