Eat THAT Cookie!: Make Workplace Positivity Pay Off...For Individuals, Teams, and Organizations

American Journal of Nursing 2010 Book of the Year Award Winner!



Is it possible to create a positive workforce in negative times?



Yes, it is, says speaker, strategist, and consultant Liz Jazwiec, RN. But first you have to get real about how tough a job in healthcare really is. About the negative things you and your staff members do to make it even tougher.



In her book, Eat THAT Cookie! How Workplace Positivity Pays Off...For Individuals, Teams and Organizations, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style -after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace. (Hint: better patient service, improved efficiencies and lower employee turnover all make the list.)



Funny, inspiring and relatable, Eat THAT Cookie! is packed with realistic, down-to-earth tactics leaders can use right now to infuse positivity into their culture.



Readers will learn:



Why hokeyness - in the form of giant smiley face cookies and no-negativity days - actually works.

How to decree and enforce mandatory fun so that it s really, well, fun

Guidelines for doing celebrations the right way

Strategies for dealing with queens, poisoners, complainers and other problem people

How not to succumb to process paralysis

Why victim thinking is so destructive, and how to eliminate it from the organization

How to stop judging shoe-heel smashers, pants unzippers, and other irritating patients



Put the tips in Eat THAT Cookie! into practice, you ll be amazed by the rapid improvements you see in your organization - in terms of energy, focus, productivity and yes, happiness.