Description
Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
How to Deal with Difficult People
How to Deal With Difficult People
Strategies for Getting Results with the Hard-to-Handle People in Your Life.
This program takes a long, hard and often lighthearted look at what you can do to deal with the people who seem to delight in making your life miserable. Learn to co-exist with all kinds of difficult people — from know-it-alls to bullies, backstabbers and more — and free yourself from their grip.
Through stimulating presentation and entertaining role-plays, you'll learn:
* How difficult people think, what they fear, why they do what they do
* Specific strategies proven to get cooperation from all types of difficult people
* How to be less of a target for negative behaviors
* Communication techniques that bring out the best in everyone you deal with
Don't spend another moment fuming, speechless, or tongue-tied. Learn how to handle difficult people once and for all. You'll feel better about them — and yourself.