Listening: The Forgotten Skill: A Self-Teaching Guide (Wiley

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Listening: The Forgotten Skill: A Self-Teaching Guide (Wiley Self-Teaching Guides)

A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions--millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you--professionally, socially, and personally. With her time-tested techniques, you'll learn how to:
* Eliminate distractions and improve your concentration on what is being said
* Locate key words, phrases, and ideas while listening
* Cut through your own listening biases
* Interpret body language clues
* Ask constructive, nonthreatening questions that elicit real information
* Get others to listen to you
* Master a whole range of listening skills that you can use on the job and in your personal life
Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress.

Country	USA
Author	Madelyn Burley-Allen
Binding	Kindle Edition
Edition	2
EISBN	9780470300756
Format	Kindle eBook
Label	Wiley
Manufacturer	Wiley
NumberOfPages	208
PublicationDate	2008-04-21
Publisher	Wiley
ReleaseDate	2008-04-21
Studio	Wiley

Listening: The Forgotten Skill: A Self-Teaching Guide (Wiley Self-Teaching Guides)

You might also like...