Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
| Country | USA |
| Brand | Bard Press |
| Manufacturer | Bard Press |
| Binding | Hardcover |
| ItemPartNumber | 43171-544366 |
| ReleaseDate | 2004-09-25 |
| UnitCount | 1 |
| EANs | 9781885167606 |