Managing Conflict with Direct Reports

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Managing Conflict with Direct Reports

Conflict is inevitable when people work together, and itâ€™s one of the most difficult challenges facing managers. But itâ€™s a challenge that successful leaders learn to address. Managers who develop an understanding of difference without judgment and are willing to see more than one perspective or solution are in a good position to manage conflict with their direct reports. Conflict between managers and direct reports highlights a power relationship and affects the work itselfâ€”the tasks for which managers and direct reports share responsibility. Managers who look to see both sides of conflict can resolve it, but it means assessing the differences between themselves and their direct reports and finding out how those differences affect the conflict.
After assessing those differences, managers can devise a plan to use before, during, and after a conflict resolution session. They will be better prepared to understand emotions that can trigger conflict, to clarify performance expectations so their direct reports know whatâ€™s expected of them, and to provide ongoing feedback for the support and development of their direct reports.

Country	USA
Binding	Paperback
Brand	Brand: Pfeiffer
EAN	9781882197736
Edition	1
Feature	Used Book in Good Condition
ISBN	1882197739
Label	Pfeiffer
Manufacturer	Pfeiffer
NumberOfItems	1
NumberOfPages	32
PublicationDate	2007-03-19
Publisher	Pfeiffer
Studio	Pfeiffer
ReleaseDate	0000-00-00

Managing Conflict with Direct Reports

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