Principles of Quality Costs: Principles, Implementation, and Use
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The item shows wear from consistent use but remains in good condition. It may arrive with damaged packaging or be repackaged.
Principles of Quality Costs: Principles, Implementation, and Use
This edition includes information on the quality costs systems involved with the education, service, banking and software development industries. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.
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