Process Mapping, Process Improvement, and Process Management

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Process Mapping, Process Improvement, and Process Management

At last, a simple, well-written survey of process mapping, process improvement, and process management that will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a logical ten-step redesign methodology. Thirty-eight design principles allow readers to custom-fit the methodology to the particular challenges within their own organizations. Additional chapters by guest writers Jerry Talley, Ph.D., and Vic Walling, Ph.D., discuss cross-department process management and using computer simulation in redesign, respectively. Inside youâ€™ll find detailed, illustrated discussions about:
* The importance of process
* Process mapping
* Key stakeholdersâ€™ roles and responsibilities
* The ten-step process redesign methodology
* Process improvement and creating the process team
* The four lenses of analysis
* Customer report cards, benchmarking, and best practices
* Process redesign case studies
* Design principles for process redesign
* Barriers to process redesign
* Becoming a process-focused organization
* Building cross-department process management
* Using information technology in process management

Country	USA
Author	Dan Madison
Binding	Kindle Edition
EISBN	9781932828399
Format	Kindle eBook
IsAdultProduct
Label	Paton Professional
Manufacturer	Paton Professional
NumberOfPages	320
PublicationDate	2011-07-01
Publisher	Paton Professional
ReleaseDate	2011-07-01
Studio	Paton Professional

Process Mapping, Process Improvement, and Process Management

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