Service Management: Operations, Strategy, Information

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Service Management: Operations, Strategy, Information Technology , 8th edition

Service Management: Operations, Strategy, Information Technology , 8th edition