The Promise of Mediation: The Transformative Approach to Conflict

In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including

• a compelling description of how the field has moved toward increasing acceptance of the transformative model
• a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples
• a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively
• clarifications of common misconceptions about the model
• a vision for the future that shows how the model can coexist with other approaches and where the "market" for transformative mediation is emerging