Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
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Condition: USED (All books are in used condition)
Condition - Very Good The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
