Customer Satisfaction Is Worthless, Customer Loyalty Is

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
Country USA
Brand Bard Press
Manufacturer Bard Press
Binding Hardcover
ItemPartNumber 9781885167309
ReleaseDate 1998-06-12
UnitCount 1
UPCs 352787542038
EANs 9781885167309

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know