Telephone Courtesy & Customer Service: Be Your Company's

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Telephone Courtesy & Customer Service: Be Your Company's Lifeline to Customers (Crisp Fifty-Minute Books)

We all depend on phones every day, and we each have different phone styles. But few people realize how essential proper telephone techniques are to business. The fact is: telephone skills are critical to quality customer service. Learn how to represent your company and satisfy the needs of customers at the same time through effective use of this important business tool.

Telephone Courtesy & Customer Service: Be Your Company's Lifeline to Customers (Crisp Fifty-Minute Books)