The QOS Field Guide: Guidance, examples, tools, methods, and exercises for using Quality as an Organizational Strategy to build a system of improvement
| Country | USA |
| Brand | Springer |
| Manufacturer | Springer |
| Binding | Hardcover |
| ItemPartNumber | XXIII, 131 p. |
| ReleaseDate | 1993-06-24 |
| UnitCount | 1 |
| EANs | 9780387979267 |