UP! Your Service Action Steps: Strategies and Action Steps to

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UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!

Strategies and Action Steps to Delight Your Customers NOW! BUILD a mindset and a toolset to bring your service UP! DEVELOP a service culture that sizzles and succeeds. APPLY proven techniques to get closer to your customers. POLISH your perception points to create positive impressions. LEVERAGE customer value dimensions for long-term profits. ACHIEVE surprising and unbelievable! service standards. INCREASE customer loyalty with effective service recovery. DISCOVER the hidden power in service guarantees.

Country	USA
Author	Ron Kaufman
Binding	Kindle Edition
EISBN	9789810740443
Format	Kindle eBook
IsAdultProduct
Label	Kaufman Professional Services
Manufacturer	Kaufman Professional Services
NumberOfPages	318
PublicationDate	2002-03-01
Publisher	Kaufman Professional Services
ReleaseDate	2013-03-08
Studio	Kaufman Professional Services

UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!