UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!
Product ID: B00BQXEL82
Condition: USED (All books in used condition)
No Stock / Cannot Import
Product Description
Condition - Very Good
The item shows wear from consistent use but remains in good condition. It may arrive with damaged packaging or be repackaged.
UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!
Strategies and Action Steps to Delight Your Customers NOW! BUILD a mindset and a toolset to bring your service UP! DEVELOP a service culture that sizzles and succeeds. APPLY proven techniques to get closer to your customers. POLISH your perception points to create positive impressions. LEVERAGE customer value dimensions for long-term profits. ACHIEVE surprising and unbelievable! service standards. INCREASE customer loyalty with effective service recovery. DISCOVER the hidden power in service guarantees.
Technical Specifications
Country
USA
Author
Ron Kaufman
Binding
Kindle Edition
EISBN
9789810740443
Format
Kindle eBook
IsAdultProduct
Label
Kaufman Professional Services
Manufacturer
Kaufman Professional Services
NumberOfPages
318
PublicationDate
2002-03-01
Publisher
Kaufman Professional Services
ReleaseDate
2013-03-08
Studio
Kaufman Professional Services
