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Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
R 647
Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards

ITIL Foundation, ITIL (ITIL 4 Foundation)
R 5,302
ITIL Foundation, ITIL (ITIL 4 Foundation)

Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions
R 499
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions

The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life
R 836
The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life

The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers
R 428
The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers

The Harvard Business Review Sales Management Handbook: How to Lead High-Performing Sales Teams (HBR Handbooks)
R 938
The Harvard Business Review Sales Management Handbook: How to Lead High-Performing Sales Teams (HBR Handbooks)

Winning on Purpose: The Unbeatable Strategy of Loving Customers
R 426
Winning on Purpose: The Unbeatable Strategy of Loving Customers

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
R 602
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
R 502
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal

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